This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services. We are committed to safeguarding your privacy and ensuring the confidentiality of your personal data.
This Privacy Policy of Alamo Movers spells out the obligations of the Users/Members This Privacy Policy is in continuation of the Terms of Service of Alamo Movers, therefore both documents need to be read together.
This privacy policy has been developed in compliance with Canada’s Personal Information Protection and Electronic Documents Act ("PIPEDA"). PIPEDA sets out rules for the collection, use and disclosure of personal information in the course of commercial activity as defined in the Act. Along with PIPEDA this privacy policy is also in compliance with Provincial Privacy Laws which are in addition to PIPEDA, such as British Columbia: Personal Information Protection Act; and Alberta: Personal Information Protection Act.
Alamo Movers collects certain personally identifiable information about you, including information that is reasonably capable of being associated with you (“Information”).
We require that you furnish your Contact Information when you register an account with us in order to provide services through the Alamo Movers Service Platform. For example, if you are a customer, we collect your first and last name, email address, and phone number in order to create and administer your Alamo Movers Service account. We also collect additional information in order to facilitate your booking request, such as information about the service you are seeking, the time, date and location, and Financial Information for online payment. Examples of Information that Alamo Movers Service collects include but are not limited to:
By creating an account, you agree to: (i) provide accurate, current and complete account information; (ii) maintain the security of your password, not share your password with any other person and accept all risks of unauthorized access to your account; and (iii) promptly provide notice to Alamo Movers if you discover or otherwise suspect any security breaches related to the Services.
You agree and accept that all of the information you provide to Alamo Movers when setting up your User Account and at any other time shall be true, correct, complete and accurate in all respects.
Cookies. When you visit websites our Sites, your browser may automatically transmit information to these websites throughout the visit. In a similar way, when you use our mobile applications, we will access and use mobile device IDs to recognize your device. We use “cookies” and equivalent technologies to collect information through our Site and Apps. Cookies are small data files stored on your device that act as a unique tag to identify your browser.
Persistent cookies help with personalizing your experience, remembering your preferences, and supporting security features. Additionally, persistent cookies allow us to bring you advertising both on and off the Platform. Persistent cookies may remain on your device for extended periods of time, and generally may be controlled through your browser settings. We utilize persistent cookies that only Alamo Movers Service can read and use, and access mobile device IDs to:
Session cookies make it easier for you to navigate our website and expire when you close your browser.We utilize session ID cookies and similar technologies to:
Our primary goal in collecting your information is to provide you with an enhanced experience when using the Services.
We also use information that we collect about you or that you provide us:
We also collect Users Personal Information for administrative purposes, such as addressing account and troubleshooting Site/App issues, investigating abuse on the Site/App, responding to User inquiries, and enforcing and applying our Terms and Conditions of Service.
Alamo Movers uses IP addresses for systems administration purposes. We do not link IP address to any information that is personally identifiable.
However, we may also release Personal Information or other information we collect, if we believe that such action is necessary to: (I) comply with legal requirements and processes; (II) identify, contact or bring legal action against persons or entities who are or we believe have caused or might cause injury to us or a third party; (III) defend or respond to claims brought or threatened against us, our employees, service providers, users of our Services or others; (IV) vendors, service providers, and technicians who help with some of our processing and storage, including helping to answer your questions; and/or (V) otherwise to protect, assert rights, interests of Alamo Movers and of our employees, service providers, Users of the Services or others. Any such release decisions may be made by us in our sole discretion.
While we try to be selective in working with third parties, we are not responsible for their use of your personal information.
In addition, since member information on our Site/App is a business asset, in case we are reorganized or sold to or merged with another company, we may sell, assign, or transfer your personal information to a purchaser of all or substantially all of our business assets, or to an affiliate, as applicable.
We collect your name and e-mail address for the purpose of distributing our daily, weekly or monthly newsletter service. The e-mail address provided will be used for delivery of information you have requested from this Site/App.
The information we collect is used expressly to provide the services requested. It is not shared with other organizations for commercial purposes. We will never sell or rent your email address for any reason.
Our Subscriptions are in compliance with Canada’s Anti-Spam Law (CASL), as amended on of July 1, 2014
To unsubscribe from our emails or other communications from us, you may follow the "unsubscribe" link at the bottom of the email or sign onto your account and change settings. However, this section does not cover the messages and advertisements you may receive within the Site/App.
We retain your data as long as your account subsists with us. However, it may be noted that on closure of the account the data with us does not get deleted immediately. In the event you desire immediate deletion of your data you may email us to that effect.
Please note that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect the information we maintain, we cannot guarantee or warrant the security of any information you disclose or transmit to our Services and cannot be responsible for the theft, destruction, or inadvertent disclosure of information.The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site/App, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
By using our Services, and Marketing Activities you expressly give your consent for the collection and use of your personal information in compliance with this Privacy Policy. This does not affect lawful processing under applicable laws based on other legal basis such as contractual obligation, compliance with applicable laws, and legitimate purposes.
Our Services are not intended for or directed to children. Children under 13 are not eligible to use our Services. Our policies are compliant with Canadian Child Welfare Research Portal of Canada and Protection Act By using the Services, you represent that you are at least 13 years old and understand that you must be at least 13 years old in order to create an account and purchase the Services advertised through our platform. We do not knowingly collect or maintain Personal Information from children under the age of 13. If we learn that we have inadvertently gathered Personal Information from children younger than the age of 13, we will take reasonable measures to delete or destroy such information from our records.
If you are a member of the EU, you have the following rights:
Request More Information. You can request more information about the data we collect should you wish to learn more or for any reason. Or if you wish to make a complaint.
Access Any Data We’ve Collected. You can request to see exactly what data we have collected that is of a personally identifiable nature.
Update Any Data We’ve Collected. You may request that any or all of personally identifiable information we have collected be rectified, modified or otherwise updated.
Delete Any or All Data We’ve Collected. You may request that any or all of personally identifiable information we have collected be deleted and removed from our records.
Withdraw Your Consent to The Collection and Use of Your Data. You may withdraw your consent to the collection of your data at any time.
In order to exercise any of these rights, simply contact us.
You have the right to access and correct your personal information. If you want to review or correct your personal information, you can visit your account profile page, or you may send us an email through the contact information section located at https://www.tidycare health.com/contact-us.
Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances, we will provide reasons for the denial to you upon request. We will endeavour to deal with all requests for access and modifications in a timely manner. We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information.
The information presented on or through the Website is made available solely for general purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk and responsibility. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
If you have any questions or concerns regarding these Terms or our Services, please contact us through the support portal at http://www.alamovers.ca.
